Contact Us

We're Always Happy to Hear From You!

Have a question about our adorable earbud cases? Need help choosing the right design or checking compatibility with your AirPods model?

The PurrPods team is here to help!

Whether you have a product inquiry, need assistance with an order, or simply want to share your feedback, we'd love to hear from you.

Get in Touch

Customer Support Email
support@purrpods.sbs

For questions about products, orders, or general inquiries, please contact us by email.

Phone Number
+1 (604) 834-4037

Store Address
PurrPods
4650 Connaught Dr
Vancouver, BC V6J 4E2
Canada

Official Website
https://purrpods.sbs

How Can We Help?

Product Information & Compatibility

Not sure which earbud case fits your AirPods model? Contact us before purchasing, and we'll help you find a suitable option.

Order Assistance

Have questions about an existing order? Please include your order number when contacting us so we can assist you more efficiently.

Shipping & Delivery Questions

Need information about your shipment or delivery? Our support team can help you with available order and shipping details.

Returns & Refunds

If you have concerns about your purchase or need assistance with a return or refund request, please email our customer support team.

Feedback & Suggestions

Your thoughts matter to us! We welcome your ideas, feedback, and suggestions as we continue to improve the PurrPods shopping experience.

Send Us a Message

You can also reach us through the contact form below.

Please provide your name, email address, and message so our team can better understand your inquiry.

We look forward to hearing from you!


Stay Cute. Stay Connected.

At PurrPods, we believe that great customer service should be just as delightful as our products.

Thank you for choosing PurrPods and letting us add a little extra cuteness to your everyday life.

PurrPods – Little Cases, Big Personality.